In circumstances when flight disruption is considered to be the airline’s fault, you have a number of rights under UK law., external
These apply as long as you are flying from a UK airport on any airline, arriving at a UK airport on an EU or UK airline, or arriving at an airport in the EU on a UK airline.
What you are entitled to depends on what caused the cancellation and how much notice you are given.
If your flight is cancelled with less than two weeks’ notice, you may be able to claim compensation based on the timings of the alternative flight you are offered.
The amount you are entitled to also depends on how far you were travelling:
for flights under 1,500km, such as Glasgow to Amsterdam, you can claim up to £220 per person
for flights of 1,500km to 3,500km, such as East Midlands to Marrakesh, you can claim up to £350 per person
for flights over 3,500km, such as London to New York, you can claim up to £520 per person
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